Help center
Account Recovery

Account recovery steps

If you have an account with us and forgot your password, or not sure if a password was ever set, you can gain access to your account by following these steps:

  1. Go to the portal. You should see a login page.
  2. Click on the Forgot Password link.

Login Page with Forgot password link

  1. Enter your email address and click on Send reset password instructions.

Forgot password form

  1. You should see a confirmation message that an email was sent to your email address.

Password reset email sent message

  1. You should receive an email from noreply@bobblesdigital.com with instructions on how to reset your password. Click on the link in the email.

Password reset email

Note: If you do not see the email in your inbox, please check your spam folder.

  1. The link will automatically log you in and take you to the password reset page. Enter your new password and click on Update.

Password reset page

  1. You should see a confirmation message that your password was changed.

Password reset confirmation

  1. You now have access to your account. Next time you login, use your email address and new password.

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